This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage services.
This qualification is suitable for an Australian Apprenticeship pathway.
Possible job titles include:
- Function manager
- Executive housekeeper
- Front office manager
- Motel manager
- Unit manager (catering operations)
|Unit Code||Unit Title|
|SITTTSL002||Access and interpret product information|
|SITHIND001||Use hygienic practices for hospitality service|
|SITHIND002||Source and use information on the hospitality industry|
|SITXCOM002||Show social and cultural sensitivity|
|BSBITU306||Design and produce business documents|
|BSBWOR203||Work effectively with others|
|SITXHRM001||Coach others in job skills|
|SIRXPDK001||Advise on product and services|
|BSBFIA301||Maintain Financial records|
|SITXWHS002||Identify hazards, assess and control safety risks|
|SITXHRM004||Recruit, select and induct staff|
|SITHIND004||Work effectively in hospitality service|
|SITXFIN003||Manage finances within a budget|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITXFIN004||Prepare and monitor Budgets|
|BSBCMM401||Make a presentation|
|BSBDIV501||Manage diversity in the workplace|
|SITXCCS008||Develop and Manage quality customer service practices|
|SITXGLC001||Research and comply with regulatory requirements|
|BSBMGT517||Manage operational plan|
|SITXCCS007||Enhance the customer service experience|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
Work placement forms part of this qualification and students are required to undertake 36 shifts (up to 360 hours) of work placement in an appropriate hospitality environment. Students are responsible for finding their own work placements. However, YBI has agreements with different organisations in case students need any assistance finding placements.
There are no entry requirements for this qualification however
All Students MUST
- Be 18 years of age or over; AND
- Have completed year 12 or equivalent; or with limited vocational experiences and sound workplace written communication skills
International Student MUST
- Have upper intermediate proficiency in English or an IELTS score of at least 5.5 (or equivalent).
Pathways into the qualification
Candidates may enter the qualification through a number of entry points including:
- Completed Year 12 , or have sound workplace written communication skills
- Individuals may enter SIT50416 Diploma of Hospitality Management with limited vocational experiences and without a lower level qualification.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Entry level staff or supervisors of various types
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may choose to studySIT60316 Advanced Diploma of Hospitality Management or other Advanced Diploma qualifications.
Mode of Course Delivery
67% face-to-face and 33% online
* During the COVID-19 pandemic all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.
The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.
Please contact the college if you have any enquiries regarding the mode of delivery and the timetable