Certificate IV in Business


View Course Brochure

26 Weeks


Sydney Campus, Australia   View map


business , Certificate IV

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Example of possible job roles include;

  • Personal Assistant
  • Office Administrator
  • Sustainability Manager
  • Sales Assistant
  • Sustainability Officer
  • Trade Coordinator
  • Exporter
  • Importer
  • Assistant Records Manager
  • Analyst
  • Customer service assistant

Qualification Structure

[To attain a BSB40120- Certificate IV in Business 12 units must be completed]

BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
BSBOPS405 Organise business meetings


Promote innovation in team environments

BSBCMM411 Make presentations
BSBTEC402 Design and produce complex spreadsheets

Entry Requirements

All our courses are nationally accredited and internationally recognised, fulfilling the requirements of the Training Packages. To study with us, student need to reach a certain level of academic requirements. Below are entry requirements for both domestic and international students.

All Students MUST

  • Be 18 years of age or over; AND
  • For Certificate IV courses, student have completed year 11 or equivalent;

International Student MUST

  • Have upper intermediate proficiency in English or an IELTS score of at least 5.5 (or equivalent).

Academic Pathways

There are no pre-requisite requirements for this course but Preferred pathways for candidates considering this qualification include:

· BSB30120- Certificate III in Business or other relevant qualification/s
· With vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal qualification

Pathways from the qualification:

After achieving this qualification candidates may undertake:

· A range of Diploma level qualifications within the BSB Training Package, or other Training Packages.

Mode of Course Delivery

67% face-to-face and 33% online.

*During the COVID-19 pandemic all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.


The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this  online delivery period.

Please contact the college if you have any enquiries regarding the mode of delivery and the timetable

See: Academic Calendar & Fees for detailed information.