This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.
This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Possible job titles include:
- area manager or operations manager
- café owner or manager
- club secretary or manager
- executive chef
- executive housekeeper
- executive sous chef
- food and beverage manager
- head chef
- motel owner or manager
- rooms division manager
|Unit Code||Unit Title|
|SITTTSL002||Access and interpret product information|
|SITHIND001||Use hygienic practices for hospitality service|
|SITHIND002||Source and use information on the hospitality industry|
|SITXCOM002||Show social and cultural sensitivity|
|BSBITU306||Design and produce business documents|
|BSBFIA301||Maintain Financial records|
|SITXWHS002||Identify hazards, assess and control safety risks|
|BSBWOR203||Work effectively with others|
|SITXHRM001||Coach others in job skills|
|SITXHRM004||Recruit, select and induct staff|
|SITHIND004||Work effectively in hospitality service|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor Budgets|
|SITXWHS003||Implement and monitor work health and safety practices|
|BSBCMM401||Make a presentation|
|BSBDIV501||Manage diversity in the workplace|
|SITXCCS008||Develop and Manage quality customer service practices|
|SITXGLC001||Research and comply with regulatory requirements|
|BSBMGT517||Manage operational plan|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXMGT002||Establish and conduct business relationships|
|SITXCCS007||Enhance the customer service experience|
|SITXMPR007||Develop and implement marketing strategies|
|BSBMGT617||Develop and implement a business plan|
|SITXHRM006||Monitor staff performance|
|SITXFIN005||Manage physical assets|
|SITXWHS004||Establish and maintain a work health and safety system|
Work placement forms part of this qualification and students are required to undertake 36 shifts (up to 360 hours) of work placement in an appropriate hospitality environment. Students are responsible for finding their own work placements. However, YBI has agreements with different organisations in case students need any assistance finding placements.
There are no pre-requisite requirements for this qualification however
All Students MUST
- Be 18 years of age or over; AND
- Have completed year 12 or equivalent; or with substantial vocational experiences and sound workplace written communication skills
International Student MUST
- Have upper intermediate proficiency in English or an IELTS score of at least 5.5 (or equivalent).
Pathways into the qualification
Candidates may enter the qualification through a number of entry points including:
- Completed Year 12 schooling, or have sound workplace written communication skills
- After completing SIT50416 Diploma of Hospitality Management with limited or no vocational experience.
Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Entry level staff or supervisors of various types from the Hospitality Industry including but not limited to;
- Food and beverage Attendants
- Catering staff both front and back of house
- Club Managers
- Housekeeping Managers
- Gamming attendants
This breadth of expertise would equate to the competencies required to undertake this qualification.
Pathways from the qualification
After achieving this qualification candidates may choose to progress into a Bachelors program with Universities.
Mode of Course Delivery
67% face-to-face and 33% online
* During the COVID-19 pandemic all of our courses will be delivered 100% online to reduce the spread of the virus and safeguard the welfare of our students, staff and the community.
The Online Class timetable may differ from the actual(face-to-face) class timetable. The nature of student support and engagement may also vary during this online delivery period.
Please contact the college if you have any enquiries regarding the mode of delivery and the timetable